Question 1

Does my Explore Port Orchard expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Explore Port Orchard balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Explore Port Orchard or in the email you received or on your printed card.

Question 4

Can I use the same Explore Port Orchard at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Explore Port Orchard location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Explore Port Orchard work anywhere?

Accepted Answer

The card can only be used at participating Explore Port Orchard businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Explore Port Orchard is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Explore Port Orchard location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Explore Port Orchard for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Explore Port Orchard redeemed?

Accepted Answer

Save your Explore Port Orchard to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Explore Port Orchard is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Explore Port Orchard?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Explore Port Orchard, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Explore Port Orchard code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my C-Side Records gift card balance here?

Accepted Answer

If you have a Explore Port Orchard Card that you used or plan to use at C-Side Records, you can check your balance on this page. Enter the 16-digit card number from your Explore Port Orchard Card email or printout. The Explore Port Orchard Card is accepted at C-Side Records and over 10 other local businesses in Port Orchard.

Question 13

Can I check my Come As You Are Massage Therapy, LLC gift card balance here?

Accepted Answer

If you have a Explore Port Orchard Card that you used or plan to use at Come As You Are Massage Therapy, LLC, you can check your balance on this page. Enter the 16-digit card number from your Explore Port Orchard Card email or printout. The Explore Port Orchard Card is accepted at Come As You Are Massage Therapy, LLC and over 10 other local businesses in Port Orchard.

Question 14

Can I check my Create It Woodworks gift card balance here?

Accepted Answer

If you have a Explore Port Orchard Card that you used or plan to use at Create It Woodworks, you can check your balance on this page. Enter the 16-digit card number from your Explore Port Orchard Card email or printout. The Explore Port Orchard Card is accepted at Create It Woodworks and over 10 other local businesses in Port Orchard.

Question 15

Can I check my Damn Fine Pizza gift card balance here?

Accepted Answer

If you have a Explore Port Orchard Card that you used or plan to use at Damn Fine Pizza, you can check your balance on this page. Enter the 16-digit card number from your Explore Port Orchard Card email or printout. The Explore Port Orchard Card is accepted at Damn Fine Pizza and over 10 other local businesses in Port Orchard.

Question 16

Can I check my Dos Casas Thrift gift card balance here?

Accepted Answer

If you have a Explore Port Orchard Card that you used or plan to use at Dos Casas Thrift, you can check your balance on this page. Enter the 16-digit card number from your Explore Port Orchard Card email or printout. The Explore Port Orchard Card is accepted at Dos Casas Thrift and over 10 other local businesses in Port Orchard.

Question 17

Can I check my Dudes Donuts gift card balance here?

Accepted Answer

If you have a Explore Port Orchard Card that you used or plan to use at Dudes Donuts, you can check your balance on this page. Enter the 16-digit card number from your Explore Port Orchard Card email or printout. The Explore Port Orchard Card is accepted at Dudes Donuts and over 10 other local businesses in Port Orchard.

Question 18

Can I check my Gathered by Josephines gift card balance here?

Accepted Answer

If you have a Explore Port Orchard Card that you used or plan to use at Gathered by Josephines, you can check your balance on this page. Enter the 16-digit card number from your Explore Port Orchard Card email or printout. The Explore Port Orchard Card is accepted at Gathered by Josephines and over 10 other local businesses in Port Orchard.

Question 19

Can I check my Josephine's Mercantile gift card balance here?

Accepted Answer

If you have a Explore Port Orchard Card that you used or plan to use at Josephine's Mercantile, you can check your balance on this page. Enter the 16-digit card number from your Explore Port Orchard Card email or printout. The Explore Port Orchard Card is accepted at Josephine's Mercantile and over 10 other local businesses in Port Orchard.

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